We do not do samples, examples, etc. If you see a design you want you're welcome to email the image and we can do it the way you want.
We also offer a 3 draft policy, which means you have 3 times after the initial draft to change anything on the design. After the 3rd draft our work is final and there is a $10 design fee.
Our typical turnaround time is 7 to 14 business days, this turn around time will not include weekends or holidays. Some orders may take longer depending on the size of the order. Turnaround time begins when your invoice has been paid in full and proof approval has been received.
Lavish Unlimited, LLC will not be responsible for missed deadlines due to weather conditions, power interruptions, back-orders or errors from distributors, shipping errors or anything else outside our control. If we expect or foresee any problems, we will inform you of the problem and work with you to reach a solution.
Orders cancelled after proof approval but before production are subject to a 15% restocking fee (based on order value) plus any other fees incurred. Once production has begun and items have been made, cancellations are not accepted.
Custom orders cannot be changed or cancelled once the order for material has been placed as we get started working on the order as soon as possible.
We are not able to exchange or accept returns on any custom made or used items.